Running a small business is no picnic – especially regarding your IT infrastructure. From keeping up with the latest cybersecurity threats to keeping your network online and software running smoothly, it’s like adding another full-time job to your plate.
But what if you didn’t have to? What if you could listen to The Beatles and get by with “a little help from your friends?”
Well, now you can, thanks to IT support services for small businesses.
By partnering with a managed service provider, you can conquer any IT challenge you face without losing any sleep over it.
Let’s take each challenge one at a time.
Small Business IT Challenge 1: Evolving Cybersecurity Threats and Services
Cybersecurity threats are on the rise, and small businesses are prime targets. Hackers often see smaller companies as easier prey, assuming they have less sophisticated security measures in place.
And oftentimes, they’re right. Because keeping up with all the latest threats, scams, and attacks is a full-time job many small businesses don’t have the personnel to handle. Which is where professional IT support services come in.
These support services consist of IT experts equipped to offer comprehensive cybersecurity services at affordable rates. If they’re like JCM Telecom, they’ll even start with a security audit, so they know exactly what security measures you need (firewalls, anti-virus software, intrusion detection systems, etc.).
And they’ll help train your staff to avoid falling for phishing scams and other social engineering attacks – a “fan favorite” among today’s cybercriminals.
Small Business IT Challenge 2: Effective Data Management
Keeping important data, from customer information to financial records, organized, secure, and accessible is the key to operating successfully. However, it can be especially tough on small businesses.
After all, you’re already managing sales, customer service, and everything in between. Finding time to set up secure data storage and automatic backups and review your cloud security measures seems practically impossible.
But if you don’t, important data can become disorganized, vulnerable to breaches, or even lost entirely. This not only impacts your daily operations and business processes but also puts your customers and business in jeopardy.
So, what do you do? Call in the experts, of course.
IT support teams like those from JCM Telecom can simplify data management. They’ll set up reliable data storage systems, ensuring your data is organized and easily accessible. But what about outages or glitches? Never fear! JCM Telecom has automated backup solutions and disaster recovery plans to protect you against data loss.
Small Business IT Challenge 3: Preventing Network Downtime
Having a brief outage may not seem like a problem to most businesses. But it could cost you big time in today’s hyper-connected corporate world.
Facebook’s recent outage cost them almost $100 million in revenue.
Amazon lost over $34 million in sales during an outage.
Those are corporations that can afford to have a 100+ person IT team.
Unlike giants like Facebook and Amazon, small businesses often lack the resources to quickly resolve network issues. This means longer periods of inactivity, more frustrated customers, and a larger amount of lost revenue—$9,000 per minute, to be exact.
This is why investing in professional IT support services for small business is so important. Companies like JCM Telecom provide proactive network monitoring and maintenance. This means our team of experts uses advanced tools to identify potential issues and resolve them before they become problems. And we do it 24/7/365.
We even set up backup systems so that if there is an outage outside your control, your business will stay online and productive. Additionally, our remote support services ensure that small businesses receive IT assistance via phone or online, offering the expertise and coverage needed to prevent downtime.
Small Business IT Challenge 4: Consistent Software Updates
At first, this may not seem like your typical IT challenge. Keeping your software updated is quick and easy if you only have one to two pieces of software.
However, for most businesses, including small ones, there are multiple platforms you must keep up to date. And it can get time-consuming very quickly.
But if you keep skipping updates, it can interfere with integrations, slow down your new feature adoption rates, and put your systems at risk of being taken down by hackers.
With IT support services as part of managed services, you won’t have to worry about all that again. They’ll make sure your platforms are always running the latest, greatest, and most secure version possible. Say hello to smooth operations and tighter security while kicking stress to the curb.
Small Business IT Challenge 5: Finding Expert Technical Support
When technical issues arise, it can bring your company to a standstill.
Maybe your accounting software crashed smack dab in the middle of payday.
Or your server suddenly went kaput, locking employees out of applications and files they need to do their job.
Whatever the issue, resolving it without a dedicated IT team can be time-consuming and frustrating.
But with IT support services for small businesses from a reliable service provider like JCM Telecom, companies like yours can have that team! Thanks to our extensive training and certification, we can offer quick and effective solutions to a wide variety of technological problems.
Whether it’s a hardware malfunction, software glitch, or printer problem, our team can help you get up and running quickly.
You can return to doing what you do best and leave the technical problems to the professionals.
Don’t Just Solve IT Challenges – Prevent Them with JCM Telecom’s IT Support Services for Small Businesses
With JCM Telecom’s IT support services, Florida businesses like yours get more than just a quick fix. As a comprehensive services provider, you get:
- Streamlined data management
- Round-the-clock network monitoring
- Consistent software updates
- And responsive tech support right in your own backyard
Our objective? Keep your business humming along smoothly (and safely) so you can focus on reaching your goals. Ready to see the difference of having local IT experts on your side? Reach out today, and we’ll be happy to get you started!
